Commercial Claims, Solved for You.

Deductions, short pays, returns, warranty credits, and disputes handled from intake through resolution.

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Commercial Claims, Solved for You.

Deductions, short pays, returns, warranty credits, and disputes handled from intake through resolution.

Talk to us

Built for manufacturers and suppliers.

Your Commercial Resolution Desk for the issues that arise across customers, retailers, and distributors.

Built for complex B2B channels

ONE CONTINUOUS LOOP

Send us the claim. We take it from there.

Explore industries

1. Send it to Netbalance

Forward the claim or connect the channels where it already arrives. We pick it up from there.

2. We run the resolution process

Netbalance gathers what is needed, coordinates with the parties involved, follows up, and drives the case toward resolution.

3. You get the outcome

See what was resolved, the financial result, and the final updates reflected in your systems.

THE IMPACT OF A RESOLUTION DESK

Claims reviewed

More disputes processed

Less manual work

Your team starts every day with the work already done.

Netbalance keeps every claim moving while your team sees what was resolved, what is still open, and where a decision is needed.

Your Resolution Desk

YOUR RESOLUTION UPDATE See the actions taken, evidence collected, decisions made, and final financial outcome for every case.

Resolution does not happen in one system.

Netbalance works through the ERP, customer portals, email, documents, and other systems involved in getting the claim resolved.

Across your systems

Netbalance works through the ERP, customer portals, email, documents, and other systems involved in getting the claim resolved.

Across your systems

Netbalance works through the ERP, customer portals, email, documents, and other systems involved in getting the claim resolved.

Across your systems

When resolution depends on an inspection, warehouse, service location, or another party, Netbalance coordinates the evidence and follow up needed to move the case forward.

Beyond your systems

When resolution depends on an inspection, warehouse, service location, or another party, Netbalance coordinates the evidence and follow up needed to move the case forward.

Beyond your systems

When resolution depends on an inspection, warehouse, service location, or another party, Netbalance coordinates the evidence and follow up needed to move the case forward.

Beyond your systems

One desk for every commercial claim.

Different claim types. Different rules. One place to solve them.

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Deductions and short pays

Amounts withheld, underpayments, unauthorized deductions, and disputed balances.

Deductions and short pays

Amounts withheld, underpayments, unauthorized deductions, and disputed balances.

Deductions and short pays

Amounts withheld, underpayments, unauthorized deductions, and disputed balances.

Warranty and return claims

Warranty credits, product returns, supporting evidence, and related financial adjustments.

Warranty and return claims

Warranty credits, product returns, supporting evidence, and related financial adjustments.

Warranty and return claims

Warranty credits, product returns, supporting evidence, and related financial adjustments.

Chargebacks, billbacks and allowances

Retailer and distributor chargebacks, billbacks, promotional allowances, and compliance claims.

Chargebacks, billbacks and allowances

Retailer and distributor chargebacks, billbacks, promotional allowances, and compliance claims.

Chargebacks, billbacks and allowances

Retailer and distributor chargebacks, billbacks, promotional allowances, and compliance claims.

Freight and delivery claims

Issues arising from the physical movement of goods.

Freight and delivery claims

Issues arising from the physical movement of goods.

Freight and delivery claims

Issues arising from the physical movement of goods.

More claims resolved. Less work for your team.

Expand your resolution capacity without adding headcount.

How Valmora scaled deduction resolution without scaling the workload

$6M+

Customer deductions handled through Netbalance

“Before Netbalance, our team spent too much time working deductions through resolution. Now Netbalance takes ownership of the work, while we stay informed and step in when needed.”

3x

More deduction disputes processed

How Valmora scaled deduction resolution without scaling the workload

$6M+

Customer deductions handled through Netbalance

“Before Netbalance, our team spent too much time working deductions through resolution. Now Netbalance takes ownership of the work, while we stay informed and step in when needed.”

3x

More deduction disputes processed

How Valmora scaled deduction resolution without scaling the workload

$6M+

Customer deductions handled through Netbalance

“Before Netbalance, our team spent too much time working deductions through resolution. Now Netbalance takes ownership of the work, while we stay informed and step in when needed.”

3x

More deduction disputes processed

Resolve more claims. Recover more value. Give your team time back.

Put Netbalance to work across the commercial claims your team handles today.

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